Bell

byTechnify
Bell
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By Technify · AI voice agent

Your line answers, even when no one can.

Bell is the AI voice agent. It answers calls 24/7, recovers leads that went quiet and runs CS journeys over the phone, with scheduling, CRM logging and handoff to a human when needed.

Join the waitlistSee how it works

The problem

The phone rings. Who picks up — and who calls back?

Leads go cold in the queue, reception can't cover the peak and nobody logs what was agreed. The phone becomes a hole in the operation.

  1. 01

    Unanswered calls

    After hours or at peak, the call dies. The lead goes to a competitor.

  2. 02

    Leads that vanish

    They asked for a quote, then went quiet. Without recovery dials, the opportunity dies.

  3. 03

    Schedule in someone's head

    Booked on paper or WhatsApp. Never hit the CRM, nobody confirms, the slot sits empty.

  4. 04

    CS that doesn't scale

    Renewals, NPS and follow-ups depend on someone remembering to call. The queue only grows.

How it works

From the line to the CRM, in one flow.

Connect the number, set the playbook and Bell answers, books, logs and hands off. You define the tone, the rules and when a human steps in.

Bell · New profile

Start with your number

in 3 min

Number or extension

Create profile

Reading the site and call history…Clínica Aurora · 214 calls this month

Voice profile · v1

TC

Tone

Calm, clear, unhurried

Audience

Patients and leads, ages 25–55

Goals

BookingRecoveryCSQualification

Channels

Avoids

fake urgencypressureclinical outcome promises

First day · Oct 6

9amLead silent for 5 days
11amNew booking from the site
2pmConfirm tomorrow's visit
4pmQuote with no reply
6pmAnnual plan renewal

Share the number and business context. In minutes, Bell builds the voice profile (tone, goals, hours, phrases to avoid) and shows the first day of calls.

Daily playbook

Pick the goal. Watch the day build.

Switch the goal and volume and see how Bell spreads call types and windows across October. Tap a day to see the queue.

Bell

October 2026

Clínica Aurora · voice

Goal

Calls per day

Mon

Tue

Wed

Thu

Fri

Sat

Sun

BookingRecoveryCSQualification

Highest connect rate

Each call in the queue already lands in the day's best window.

Best window: Tue 10–12
lessmore

Illustrative example with a fictional brand. In the product, the playbook starts from your voice profile and needs your approval.

Voice profile

It speaks the way your operation speaks.

Tone, goals, hours, products, allowed phrases and restrictions live in a versioned profile. Every call starts from it — no repeating the brief.

  • Learned tone

    Vocabulary, pace and how the conversation is led.

  • Rules under control

    Sensitive promises and handoffs always go through you.

  • Edits that teach

    What you change in the script improves the next version.

TC

Clínica Aurora

@clinicaaurora

Profile v7

Voice tone

FormalWarm
TechnicalSimple
DirectPatient

Audience

Patients and leads, ages 25–55

Goals

BookingRecoveryCSQualification

Uses

  • I can check
  • no commitment
  • best time

Avoids

  • ×fake urgency
  • ×pressure
  • ×guaranteed outcome

Generic script

Hi, unmissable opportunity! We guarantee the best result. Calling to close now.

BellBell

In Clínica Aurora's voice

Tone fit0

What changed

  • −“unmissable” and “close now” are on the avoid list
  • !“best result” is a sensitive claim: removed
  • +Lead context and slot offer from the CRM

Gradual autonomy

You decide how much Bell does on its own.

Start with script suggestions only. Unlock answering and auto-dial only where you trust it, with clear handoff rules.

Level 1 · Suggests

Playbook and queue

Builds playbook and queue from your goals and suggests changes with a reason. You still call and answer.

  • Queue by goal
  • Suggestions with reasons
  • Nothing goes live without you

Level 2 · Drafts

Scripts and objections

Writes openings, questions and replies in your operation's tone for you to review.

  • Variations by call type
  • Comments become edits
  • Version history

Level 3 · Runs with approval

Operates after your ok

Each approved playbook enters the queue. Bell answers and dials, books and logs — and transfers when the rule asks.

  • Approval on WhatsApp or in the panel
  • Status and retries
  • Who approved is logged

Level 4 · Runs with rules

Automatic where it's safe

Answers and dials alone for the types you unlock. Sensitive cases and human requests go to handoff.

  • Rules by type and risk
  • Handoff always available
  • Report per call

Rules that apply at every level

  • Versioned voice profile
  • Avoid-phrase list
  • Human handoff under rule
  • Single CRM log per call
  • Automatic retry
  • Auditable history

Continuous learning

Every call teaches the next one.

Bell tracks answer rate, bookings and recovery by call type and sends a report with what to change in the playbook.

Bell

Bell's suggestions

From the Oct 5–11 report. You approve or ignore.

  • Type

    Prioritize recovery outbound at 10am?

    Why: That block booked 2.1x more than the operation average.

  • Timing

    Move CS after 4pm?

    Why: CS answer rate rises 18% late afternoon.

  • Opening

    Use the “asked for a slot” opening?

    Why: It converted 41% to a slot vs 27% average.

Bookings per attempt · 30 days

6.8%
5.4%
3.1%
2.2%
OutboundFollow-upInboundCS

186 of 190

Calls on time

74%

Scripts approved on v1

+28%

Leads recovered

Bell

Weekly report

Oct 5–11

  1. 1Recovery outbound books 2.1x more than average.
  2. 224h follow-up cuts no-shows by 22%.
  3. 3Human requests drop when the opening cites CRM context.

In the week-3 playbook

  • +10 recovery outbound
  • 24h follow-up
  • Opening with CRM context
Applied to week-3 playbook

Openings that converted most

Outbound · accepted a slot

  • 01“You asked for a slot last week”41%
  • 02“A 10am slot opened tomorrow”36%
  • 03“Can I call you another time?”29%

Volume by goal

  • Recovery38%
  • Booking31%
  • CS19%
  • Qualification12%

Fictional demo data.

Who it's for

Built for operations that live on the phone.

If calls drive bookings, sales or retention and the team can't cover 24/7, Bell becomes the line that never sleeps.

Businesses

Clinics & health

Booking, confirmation and recovery without losing a caring tone.

Education & services

Site and ad leads get a call back right away.

B2B sales

Qualification and follow-up with CRM logging.

CS & retention

Renewal and check-in journeys at scale, with human handoff.

Who uses it day to day

Reception

Less peak queue, more time for who's in front of you.

Sales

Cold leads re-enter the conversation with context.

CS

Renewal and NPS journeys without relying on memory.

Management

Call and booking metrics in one place.

Channels

At launch
  • Phone (inbound)
  • Phone (outbound)
  • CRM / calendar
  • WhatsApp (approval)
Coming soon
  • SIP / PBX
  • Bulk dialer

Pricing

An AI line, without standing up a call center.

Price is announced at launch. Join the waitlist now to get in first and help shape what ships earlier.

Bell

Bell

Inbound, outbound, calendar and CRM · human handoff

Price

Set at launch

Why join now

  • Early access before general opening
  • Launch terms for the first cohort
  • Direct contact with the product team
  • A say in what ships first in Bell
Save my spot

No charge now. You decide when access opens.

Frequently asked questions

Does Bell answer without me seeing it?+

Only if you want. You choose the autonomy level. At Suggests and Drafts, nothing goes live without review. To answer and dial, it needs your approval or rules you set, and sensitive cases go to a human.

Do I have to set everything up from scratch?+

No. Share the number and business context and Bell builds the voice profile: tone, goals, hours and phrases to avoid. In a few minutes you see the first day of calls and tweak what you want.

Can I approve the script on WhatsApp?+

Yes. Bell sends a preview on WhatsApp and you approve with one tap or ask for edits in plain text. Each edit becomes a new version. You can also approve in the panel.

Does it book and log to the CRM?+

Yes. When the playbook includes booking, Bell schedules the slot, confirms with the contact and writes the call outcome to the CRM, with status and next step.

What if someone asks for a human?+

Handoff is in the rules from day one. You define when Bell transfers — explicit request, sensitive topic or low confidence score.

Does it work after hours?+

Yes. Bell covers the line 24/7 under the rules you unlock: take a message, pre-book or queue for the team the next day.

Which languages does it speak?+

Portuguese at launch, with English and Spanish next, aligned to your voice profile tone.

Does it cover outbound and inbound?+

Yes. The same voice profile covers inbound, outbound, follow-up and CS journeys, with playbooks per goal.

When does it launch and how much does it cost?+

We're on a waitlist. Price will be announced at launch. Join the list for early access and first-cohort terms.

Bell

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